那些重要的大脑电路，使我们大多数人能够避免说错话的那些电路，在玛莎的情况下根本不存在。或以错误的顺序发射；或短路。换句话说，玛莎·德拉蒙德（Martha Drummond）是一个电气问题。理解人们作为电气问题无疑有助于人们容忍他们。
(Those important brain circuits, the ones that enabled most of us to avoid saying the wrong thing, were simply not there in Martha's case; or fired in the wrong order; or were short-circuiting. In other words, Martha Drummond was an electrical problem. And understanding people as electrical problems undoubtedly helped one to tolerate them.)