单个公司的解决方案必须始终在任何组织审查中解决三个观点:结构{我们如何正式组织};过程{如何做出不同类型的决策,以及如何解决冲突和权衡;人们{任命合适的个人扮演将使之有效的复杂角色}。一个维度不会解决问题:必须检查所有三个方面。但是,解决方案中这三个要素的重要性首先是人们。然后处理;然后结构。
(The solution for an individual firm must always address three perspectives in any organizational review: structure {how we are formally organized}; processes {how different types of decisions are to be made and how conflicts and trade-offs are to be resolved}; and people {appointing the right individuals to play the complex roles that will make it all work}.No one dimension will solve the problem: all three must be examined. However, the importance of these three elements in the solution is first, people; then processes; then structure.)